A six-week, done-for-you sprint. We come inside your business and build the systems it runs on, so it works whether you're in the room or on a beach.
Apply for Ops ConciergeSo the work keeps routing back to the one person who can hold it together: you. Each of these is a specific problem, and each one has a specific system behind it.
You need a lead intake and inquiry system.
You need a documented client onboarding system.
You need a delivery workflow built into your project tool.
You need a reporting rhythm and dashboards.
You need decision rules and escalation paths.
You need a hiring and subcontractor onboarding system.
Every decision routes through you. Every fire gets put out by you. Every time you try to step back, something slips.
You've tried the templates, the VA, reorganizing your project management tool for the third time. Each fix holds for about two weeks, then slides right back. That's not a discipline problem. It's an infrastructure problem.
Your business has never had a complete operating system built for the way it actually works, one that accounts for how clients move through your pipeline, how work actually gets delivered, and how decisions get made when you're not the one making them.
That's what this sprint is for: a real operating system built around the way your business already runs, so it keeps running without you standing over every piece of it.
We come inside your business and build the systems it needs, one at a time, until every priority piece is live, working, and shaped around your service.
You watch it come together, week by week, on the calls. By the end of the sprint it's running, and it keeps running whether you're at your desk or not.
By the time we close the sprint, this is what's true about your business.
Every priority system built, implemented, and live inside your tools, not sitting in a folder
SOPs for every repeatable process, so anyone helping you can run it
An operational rhythm your business runs on, instead of running on you reacting
A team that knows what to do, where to find it, and what "done" looks like
Proof it runs when you step back
Every sprint moves through the same six phases. The systems change from business to business. The phases never do.
We get your entire operation into one place: what you deliver, who does what, where work lives, what has been slipping. This sets the build priorities for the whole sprint.
We map every place the business depends on you and build the systems, one at a time, inside the tools you already use, documented so anyone can run them.
Every system gets reviewed and refined before it goes anywhere near your team or clients.
Your team gets trained on the new systems, so they know how to run them from day one.
Everything switches on. Your business runs on the new backend, live and in production.
Thirty days of support after go live, so we're there to catch anything that needs adjusting.
A 60-minute opening call to diagnose your business, identify what needs building, and set the sprint priorities.
One system at a time. A 60-minute implementation call each week to review, fix, and build in real time.
A full review of everything built. Every system gets a final check, your team is onboarded, and you leave with it all running live.
Sprint Audit Call, 60 minutes to diagnose and prioritise before we touch a thing
5 Weekly Implementation Calls, 60 minutes each, building in real time
Direct access between calls, reachable when something can't wait
System reviews, every system reviewed and signed off before it goes live
Templates and resources, plug-and-play frameworks, customised to how your business operates
Team training, getting everyone using everything from day one
30 days of post-launch support, so nothing gets left to figure out alone
The systems we build are chosen based on what your business actually needs, determined on your application call before the sprint starts. Here's the menu we draw from.
● SOPs for your core service delivery
● Client delivery workflow
● Project management system setup and workflow build
● Client onboarding system
● Client offboarding system
● Proposal and close system
● Lead intake and inquiry system
● Hiring and subcontractor onboarding system
● Data management and lead tracking system
● CEO Day system and operational rhythm
"We were able to set up my ClickUp dashboard, all these workflows, automations, gaps in my business I didn't even know existed."
"Half of the things they've implemented I would have never thought about, or it would have taken me five to ten years."
"Honestly, they are my best kept secret, except it's not a secret anymore."
"When we started working together, I could see really early on that we just had a synergy that could not be explained."
The sprint builds and installs your systems in six weeks. Ops on Demand, our retainer, is for founders who want us running operations for them once the build is live. Many founders start with the sprint and move into the retainer when they're ready to hand ops over entirely.
It's Dani. I'm a fractional Online Business Manager, and I build the operational backbone that lets founders step out of the day-to-day. Fractional. Specialist. Creative businesses only.
This is the same build I've done privately for clients for years, now run as a focused six-week sprint so more founders can get it without waiting for a spot on the roster.
This sprint is built for the business owner with help, whether that's a team or contractors, who has become the bottleneck in her own business. You have revenue and clients. What you don't have is a backend that runs without you.
To get the most from the sprint you'll need at least one person helping you (or an active plan to bring one on), a live client roster, and a project management or CRM tool you're using or committed to. The sprint is tool-agnostic. We build inside what you already use.
Apply below and we'll be in touch to schedule your Sprint Audit.
Apply for Ops Concierge